Access reports from clients
Clients can share digital accident reports instead of collecting loose documents.
For insurance brokers & claims advisors
Manage client accident reports directly in the broker dashboard
With the right plan, insurance brokers can access accident reports shared by their clients and manage them in a dashboard. Claims information becomes more structured, available sooner and easier to integrate into advice.
Overview
Less email chaos in claims support
After an accident, clients often have to send documents, photos, participant data and descriptions to their broker across email, messenger or phone.
With Unfallbericht.at, the report can be created digitally and, when approved, shared in a structured way with the broker.
Audiences
Who it is for
The broker solution fits companies that actively support clients in claims cases and want to track accident reports professionally.
Insurance brokersBroker officesMotor claims advisorsMulti-line brokers with motor clientsBroker networksClaims advisory businesses
Benefits
Benefits for brokers
Digital access to client-approved reports improves overview, response time and service quality.
Manage cases in the dashboard
Shared reports appear with status, case details and handling options.
Faster first response
Brokers can see what is available and what may be missing for the claim.
Consent and trust
Sharing is based on clear client approval.
Better client service
Brokers stay present in the decisive moment and can support claims handling more structurally.
Functions
Possible functions
- Broker profile in the business area
- Access to approved accident reports
- Case list with status and timestamps
- Detail view for shared reports
- Client link with consent
- Hints for missing information
- Dashboard for active claims cases
- Optional team management
Workflow
Possible workflow
- A client creates a digital accident report.
- The report can be shared with a selected broker.
- Approval and relevant case data are saved traceably.
- The broker sees the shared report in the business dashboard.
- The case can be reviewed and used for further claims support.
Trust
Privacy, consent and professionalism
Insurance and claims information is sensitive. The broker solution is designed around clear approval, structured roles and traceable processing.
Client approval
Reports are not automatically distributed to arbitrary third parties.
Professional case management
Brokers work with ordered records instead of scattered attachments.
Team-ready
Depending on plan and setup, multiple people can be involved.
Want to manage client accident reports more structurally?
We can discuss which plan and workflow fits your brokerage.