Need instead of scatter
The request starts right after an accident report, making it more relevant than broad advertising.
For repair shops & towing services
New claims opportunities directly from the digital accident process
After the accident report, Unfallbericht.at can connect users with suitable partners. Repair shops and towing providers can receive relevant requests based on a concrete need, regionally, transparently and privacy-consciously.
Overview
Concrete help when it is needed
After an accident, the next questions often come immediately: can the vehicle still be driven, is towing needed, which repair shop can help?
Unfallbericht.at can show or route suitable partners after the digital report, depending on location, need, availability and defined criteria.
Audiences
Who it is for
Claims routing is for companies and partner networks that can provide concrete help after an accident.
Body and paint shopsIndependent repair shopsBrand repair shopsRepair shop chainsTowing providersBreakdown and recovery servicesRegional mobility servicesPartner networks of insurers or fleets
Benefits
Benefits for partner businesses
Requests arise from a concrete situation and can be governed by region, category and cooperation model.
Regional routing
Partners can be shown according to accident location, catchment area or branch location.
More qualified contacts
Depending on consent and process, relevant information can already be structured.
Utilisation without cold outreach
Businesses are visible where a concrete support need arises.
Transparent partnership
Routing can follow region, category, active status, priority, capacity or commercial model.
Functions
At a glance
- Relevant contacts from the accident process
- Regional steering possible
- For repair shops and towing services
- Structured and traceable routing
- Privacy-conscious workflow
- Scalable for single businesses, chains or partner networks
- Can combine with sponsoring or preferred visibility
Workflow
Possible workflow
- A user creates a digital accident report.
- After completion, the system checks whether support may be useful.
- Suitable repair shops or towing providers can be shown.
- The user can contact a partner or start a request.
- The partner receives a relevant contact or qualified request.
- Further handling happens between user and partner.
For repair shops: become visible when repair need appears
Claims routing is relevant when repair need is likely after an accident. The platform can help repair shops appear early, before users start a generic search.
- Body damage repair
- Paint and body work
- Vehicle inspection
- Damage intake
- Routing to partner repair shops
- Regional suggestions by accident location
For towing services: regional help at the right moment
For towing providers, speed and proximity matter. If the vehicle cannot be driven or users need support, Unfallbericht.at can show suitable towing providers.
- Vehicle cannot be driven
- Breakdown or accident recovery
- Transport to repair shop
- Regional immediate help
- Routing to available partner services
Trust
Service, not pressure
After an accident, routing must not feel aggressive. The presentation stays calm and helpful: find nearby help, contact a repair shop or towing service, get support after the accident.
Privacy-conscious
Contact and case data are handled according to process and consent.
Clear partner presentation
Users can understand who is offering support.
Operationally steerable
Categories, regions, active status and priority can be maintained cleanly.
Pricing & partner models
Partner models for repair shops and towing services
The pricing page shows Basic, Partner and Premium models for businesses that want to use digital claims workflows and regional routing.
Want to be visible as a repair shop or towing service when help is needed?
We can discuss which region, category and cooperation model fits your business.