Repair & body shops
Businesses that repair accident damage. This includes Independent repair shops Brand repair shops Body and paint shops Repair shop chains
New claims opportunities directly from the digital accident process
After the accident report, Unfallbericht.at can connect users with suitable partners. Repair shops and towing providers can receive relevant requests based on a concrete need, regionally, transparently and privacy-consciously.
Concrete help when it is needed
After an accident, the next questions often come immediately: can the vehicle still be driven, is towing needed, which repair shop can help?
Unfallbericht.at can show or route suitable partners after the digital report, depending on location, need, availability and defined criteria.
Who it is for
Claims routing is for companies and partner networks that can provide concrete help after an accident.
Towing & recovery services
Help when the vehicle can no longer be driven. This includes Towing providers Breakdown and recovery services
Partner networks & mobility services
Alliances that pass requests on to their businesses. This includes Regional mobility services Partner networks of insurers or fleets
Benefits for partner businesses
Requests arise from a concrete situation and can be governed by region, category and cooperation model.
At a glance
- Relevant contacts from the accident process
- Regional steering possible
- For repair shops and towing services
- Structured and traceable routing
- Privacy-conscious workflow
- Scalable for single businesses, chains or partner networks
- Can combine with sponsoring or preferred visibility
Possible workflow
- After the accident 01 User
Create the report
A user creates a digital accident report.
- 02 System
Check the need
After completion, the system checks whether support may be useful.
- Routing 03 System
Show partners
Suitable repair shops or towing providers can be shown.
- 04 User
Start the request
The user can contact a partner or start a request.
- At the partner business 05 Partner business
Receive the request
The partner receives a relevant contact or qualified request.
- 06 Partner business
Handle it directly
Further handling happens between user and partner.
For repair shops: become visible when repair need appears
Claims routing is relevant when repair need is likely after an accident. The platform can help repair shops appear early, before users start a generic search.
- Body damage repair
- Paint and body work
- Vehicle inspection
- Damage intake
- Routing to partner repair shops
- Regional suggestions by accident location
For towing services: regional help at the right moment
For towing providers, speed and proximity matter. If the vehicle cannot be driven or users need support, Unfallbericht.at can show suitable towing providers.
- Vehicle cannot be driven
- Breakdown or accident recovery
- Transport to repair shop
- Regional immediate help
- Routing to available partner services
Service, not pressure
After an accident, routing must not feel aggressive. The presentation stays calm and helpful: find nearby help, contact a repair shop or towing service, get support after the accident.
Privacy-conscious
Contact and case data are handled according to process and consent.
Clear partner presentation
Users can understand who is offering support.
Operationally steerable
Categories, regions, active status and priority can be maintained cleanly.
Partner models for repair shops and towing services
The pricing page shows Basic, Partner and Premium models for businesses that want to use digital claims workflows and regional routing.